GSE Printing System Changes Effective 5.22.25

Background

Last summer, GSE deployed new Xerox Multi-Function Devices (Printer/Scanner/Copiers) across our facilities with the PaperCut MF printing system configured for use with the PennCard system. This system allows:

Authentication and printing using PennCard IDs
Students to print using their initial print fund balance from GSE
Adding funds using the PennCash system
Compatibility with "public" printers at Penn Libraries

PaperCut replaces our previous aging system that prevented users on AirPennNet from printing without special (direct IP) printer access.

Benefits of the New System

Improved Security: Direct IP printing was not a secure method and did not grant access to Copy or Scan functions
Greater Accessibility: Print from anywhere, including AirPennNet
Convenience: Print jobs are held for two hours and can be released at any GSE Xerox MFD Printer
Accountability: Better tracking of printing resources
Campus-wide Compatibility: Works with the same system used across Penn campus

How PaperCut Works

Print jobs can be submitted from anywhere when using the PaperCut software
Jobs are held for two hours before expiring
Jobs can be released at any GSE Xerox MFD Printer
Students can print to the student printer in the 1st floor lobby of 3700 and the shared Solomon B14 printer

Who Needs to Take Action

User Type Action Required Users of PaperCut Mobility Print No action needed Faculty/staff using Windows desktop computers No action needed Faculty/staff using Windows laptops with PennKey authentication No action needed Users printing directly to IP addresses (older Mac/Windows laptops) Install PaperCut Mobility Print (see instructions below)

Installation Instructions

For Faculty and Staff:

Visit: [https://tickets.gse.upenn.edu/support/solutions/articles/19000133428]

For Students:

Visit: [https://tickets.gse.upenn.edu/support/solutions/articles/19000077708]

Features and Limitations

Copying: The Copy function will prompt users to choose Black and White or Color copies
Scanning: Scan to email functionality is working properly, but Scan to OneDrive may not work consistently

Eco-Friendly Printing Tips

Please consider these environmentally responsible printing practices:

Select Black and White output instead of Color when possible
Utilize Duplex (two-sided) printing when appropriate
These choices can reduce paper usage by up to 50% and significantly reduce toner usage
Reducing consumables lowers costs and environmental impact

Support and Assistance

If you have questions or need help installing/configuring PaperCut:

Submit a support ticket at https://tickets.gse.upenn.edu

FAQ

When do these changes take effect?
Thursday, May 22, 2025, prior to the start of the Summer Term.
What happens if I continue to print directly to an IP address?
After May 22, print jobs sent directly to printer IP addresses will not be processed.
Do I need to bring my PennCard to print?
Yes, you will need your PennCard to authenticate and release print jobs.
How long are my print jobs saved in the system?
Print jobs are held for two hours before being automatically deleted.