Your PennO365 Credentials

Your PennO365 account is a Microsoft account that provides access to Microsoft Office 365 services and applications, including a full version of Microsoft Office (Word, PowerPoint, Excel, OneNote, Outlook, Teams, and more).


To setup your account, you first must have a PennKey and PennKey password. (Don't have a PennKey? Start here.)


Your PennO365 login name uses the format PennKey@upenn.edu:


During the account activation process, you will be required to set a separate password to use PennO365. You will need this password to access and download any of the Microsoft Office 365 ProPlus services and applications.


*Important: To protect personal and University information, your password for your PennO365 account must be different from your PennKey password.

Activate your PennO365 account

(Not sure if you are eligible for a Penn O365 account? Check your eligibility here.)


1. Set your PennO365 password (if you already have a PennO365 account and password, skip to step 2).

  • Log in with your PennKey and password to access the PennO365 Password Set/Reset page: https://office365.password.isc.upenn.edu.
  • Enter the password you’d like to set for your PennO365 account twice. (Remember: your password for your PennO365 account must be different from your PennKey password.)
  • Click Reset Password.
  • Your PennO365 password is now set. It will take three minutes for this password to sync, so if you are having difficulty logging in to your PennO365 account, wait a moment and then try again.


2. Go to the Microsoft online portal: https://outlook.com/upenn.edu.


3. Log in with your PennO365 username and password.  


4.  Click Enter and continue to the Microsoft online portal. You may see a message that your OneDrive account is being set up. This one-time set-up usually happens within a day but may take longer. You can close your browser, do other work, and return later without interrupting the process.


5. From the Microsoft online portal, you can:

  • Access Office Online and OneDrive.
  • Download Office 365 ProPlus applications on up to five personal computers and/or mobile devices.
  • Manage your PennO365 account settings

Have issues activating your account? Please submit a support ticket with GSE IT.