✅ Dropbox Migration Successfully Completed, 10/31

GSE-IT has received a handful of tickets and can confirm that there has been NO data loss to date.

❓ FAQs:

Here are the most common issues reported:

Why do I see a folder with my name in Dropbox?
This is the new top-level folder in Dropbox. You will find all your files inside.
Some of my old personal files and folders are missing. Where are they?
Look for a "GSE" folder. Inside, you may see "Users" and "Shared" folders. Some will see their name under "Users," which contains familiar content from the old Dropbox file structure.

💡 Pro Tips:

Before reporting a missing or corrupted file, please visit dropbox.com to explore the folders and confirm your content exists. Note that you may find it in a different folder than expected. It takes hours for Dropbox to migrate your files. If you have tons of files stored in Dropbox, please make sure to have a stable internet connection and be patient with the migration to take place.

eg., a Dropbox user with 84,000 files needs 7 hours for all the files and folders to be migrated.

If your files exist online but are not syncing to your computer, you can reinstall the desktop app and check the Dropbox icon on the task bar to show the "sync" 🔄 symbol on it.
If your Dropbox desktop app does not launch, open a ticket for IT help.

We appreciate your patience and cooperation during this transition.