Two-Step Verification: Install the authenticator app Duo Mobile
WHAT?
Two-Step Verification provides an added layer of protection when accessing PennKey-protected websites and applications. After you log in with your PennKey and password, you’ll use a device in your possession to verify your identity.
Use two-step verification and two-factor authentication interchangeably
You may hear people talk about two-factor authentication (2FA). Penn ISC uses two-step and 2FA interchangeably. 2FA is a specific type of multi-factor authentication (MFA) that strengthens access security by requiring two methods (also referred to as authentication factors) to verify your identity. These factors can include something you know — like your PennKey username and password — plus something you have — like a smartphone app such as Duo — to approve authentication requests.
WHY?
With Two-Step, your data is protected, even if your PennKey password is compromised. 2FA protects against phishing, social engineering and password brute-force attacks and secures your logins from attackers exploiting weak or stolen credentials.
HOW?
Step 1: To enroll in Two-Step, visit: https://upenn.edu/manage-twostep (See Penn ISC's Two-Step Verification FAQ: "How do I enroll in Two-Step?" and the Two-Step Verification User Guide)
Step 2: After enrolling in Two-Step, you’ll:
- Log in with your PennKey and password as usual.
- Verify your identity using a device in your possession. Penn ISC and GSE-IT highly recommend using the Duo Mobile app on your iOS or Android smartphone to receive push notifications or generate single-use verification codes to enter into your browser.
Install the FREE Duo Mobile App:
Benefit: You can receive automated push notifications that you tap and approve.
On your phone or mobile device: Download the appropriate app for your platform by visiting the desired link below on your mobile device. If you already have Duo installed, you don't need to install anything else.
iOS: Duo Mobile (iOS 7.x and newer)
Android: Duo Mobile (Android 4.0 and newer)
(A step-by-step guide to enabling Duo Mobile)
More Resources
Additional Help?
1. Two-Step Verification Code Hotline
- (215) 746-2222
- Mon-Fri, 8:00 AM - 6:00 PM ET
2. Submit a ticket to GSE-IT.