How do I get my Penn Student email?
Your PennO365 Credentials
Your PennO365 account is a Microsoft account that provides access to Microsoft Office 365 services and applications, including a full version of Microsoft Office (Word, PowerPoint, Excel, OneNote, Outlook, Teams, and more).
To setup your account, you first must have a PennKey and PennKey password. (Don't have a PennKey? Start here.)
Your PennO365 login name uses the format PennKey@upenn.edu:
Activate your PennO365 account
(Not sure if you are eligible for a Penn O365 account? Check your eligibility here.)
1. PennO365 password is the same as your PennKey Password.
- If you've forgotten your PennKey password, you can reset it here.
2. Go to the Microsoft online portal at UPenn.
3. Log in with your PennO365 username and password.
4. Click Enter and continue to the Microsoft online portal. You may see a message that your OneDrive account is being set up. This one-time set-up usually happens within a day but may take longer. You can close your browser, do other work, and return later without interrupting the process.
5. From the Microsoft online portal, you can:
- Access Office Online and OneDrive.
- Download Office 365 ProPlus applications on up to five personal computers and/or mobile devices.
- Manage your PennO365 account settings
Have issues activating your account? Please submit a support ticket with GSE IT.