Information Technology

Welcome to GSE 2

• Getting Started: Students
• Getting Started: Faculty & Staff

Timely Information 3

• Known Issues for Office 365 2-step Authentication
• Live System Status Pages
• Weekly Tech Tips

Information Security 6

• Security: Authentication Basics
• Spotlight: 2-Step for O365 Rollout
• Security: Enable Duo Mobile
• Security: Self-Enrollment for O365
• Phishing: 5 Tips to handle phishing scams

See all 6 articles

Zoom 8

• 4 Troubleshooting Tips on Audio Issues
• Zoom: Auto-deletion Policy
• Zoom: Create Your Account
• Zoom: Recurring Meetings
• Zoom: Disable Private Chat

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Canvas & Canvas Integration 8

• Canvas: Zoom & Panopto Integrations
• Canvas: Request a course site
• Canvas: Virtual Course Shopping
• Canvas: Uploading video files to Assignments
• Padlet for Collaboration

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Teaching Remotely & Contingency Planning 2

• Teaching Remotely (Updated 9/2/20)
• Tech Tools Outage: Contingency Planning

Email 6

• Can I keep my Penn student email during the Leave of Absence?
• Email Tips for Graduating Students
• Email: Send Later in O365
• How do I get my Penn Student email?
• I'm graduating soon, can I keep my Penn student email?

See all 6 articles

PowerNotes (Annotation Tool) 3

• PowerNotes: Set Up Your Account
• PowerNotes: Tips on Online Research & Note-Taking
• PowerNotes: Managing Research Project Outlines

FAQs 4

• DropBox (FAQ)
• Dropbox: Using Selective Sync & Smart Sync to Save Space
• Migrating from Outlook to Gmail
• Security: Get a 2-Step Verification Code When Abroad

MS Teams 2

• MS Teams: How to Join a Teams Meeting
• Adding a Guest to Your Team

Public Computing & Access 2

• PennNet Phones
• Getting connected to AirPennNet

BlueJeans 4

• BlueJeans: Getting Started
• BlueJeans: Breakout Rooms
• BlueJeans Meetings
• BlueJeans Recordings

Listserv 4

• To Create Your Listserv Account (or To Reset Password)
• To Request New Email Lists
• To View Your Lists And List Addresses
• To Manage List Subscribers, Co-owners & Other Valid Senders