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General
Welcome to GSE
2
Getting Started: Students
Getting Started: Faculty & Staff
Timely Information
3
Known Issues for Office 365 2-step Authentication
Live System Status Pages
Weekly Tech Tips
Information Security
6
Security: Authentication Basics
Spotlight: 2-Step for O365 Rollout
Security: Enable Duo Mobile
Security: Self-Enrollment for O365
Phishing: 5 Tips to handle phishing scams
See all 6 articles
Zoom
8
4 Troubleshooting Tips on Audio Issues
Zoom: Auto-deletion Policy
Zoom: Create Your Account
Zoom: Recurring Meetings
Zoom: Disable Private Chat
See all 8 articles
Canvas & Canvas Integration
8
Canvas: Zoom & Panopto Integrations
Canvas: Request a course site
Canvas: Virtual Course Shopping
Canvas: Uploading video files to Assignments
Padlet for Collaboration
See all 8 articles
Teaching Remotely & Contingency Planning
2
Teaching Remotely (Updated 9/2/20)
Tech Tools Outage: Contingency Planning
Email
6
Can I keep my Penn student email during the Leave of Absence?
Email Tips for Graduating Students
Email: Send Later in O365
How do I get my Penn Student email?
I'm graduating soon, can I keep my Penn student email?
See all 6 articles
PowerNotes (Annotation Tool)
3
PowerNotes: Set Up Your Account
PowerNotes: Tips on Online Research & Note-Taking
PowerNotes: Managing Research Project Outlines
FAQs
4
DropBox (FAQ)
Dropbox: Using Selective Sync & Smart Sync to Save Space
Migrating from Outlook to Gmail
Security: Get a 2-Step Verification Code When Abroad
MS Teams
2
MS Teams: How to Join a Teams Meeting
Adding a Guest to Your Team
Public Computing & Access
2
PennNet Phones
Getting connected to AirPennNet
BlueJeans
4
BlueJeans: Getting Started
BlueJeans: Breakout Rooms
BlueJeans Meetings
BlueJeans Recordings
Listserv
4
To Create Your Listserv Account (or To Reset Password)
To Request New Email Lists
To View Your Lists And List Addresses
To Manage List Subscribers, Co-owners & Other Valid Senders
Help Desk Software
by Freshdesk